Ink Ward products are print-on-demand, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you have ordered the wrong size, color, or simply changed your mind.
However, in case of a damaged product or a manufacturing error, Ink Ward offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with us using the “Submit issue” form and provide a clear photo showing the issue.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Please note that Ink Ward will not be held responsible and will not offer reprints or refunds if you ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
By clicking the button below you Accept Ink Wards returns and exchange policy and will be redirected to the "Submit Issue" form.
